Building and Sustaining Trust in Your Changing Work Environment

Yakabod - 340 E Patrick St Frederick, 21701 - View Map Frederick
Wed, Feb 23, 5:30 PM (EST)

About this event

We are very excited to announce our first Interactive Fireside Chat of the year, Building and Sustaining Trust in Your Changing Work Environment, on February 23rd from 5:30 PM to 8:PM at the beautiful offices of Yakabod.


Ask yourself the following questions?

1. Have you, or are you pivoting your company in a different direction from what was two years ago?

2. Have the expectations of your customers or clients changed?

3. If you have employees or part- time help, have they changed how they prefer working with you? 

Did you answer “yes” to one or more of these questions? If so, you are likely facing new challenging realities. 

So what does this all mean to you? Well, with these trends in mind, the question becomes, “How can you demonstrate that your business is one of the good ones?” How can you prove to your clients/customers, associates and staff that you have their best interest in mind? What does it take to gain their trust and confidence in you and your organization? 

In our Fireside Chat, Building and Sustaining Trust in Your Changing Work Environment you will have the opportunity to have an interactive discussion with Scott Ryser, Author and CEO of Yakabod and Steve Heine, CEO and President of Woodsboro Bank, to hear how they deal with these new challenges and realities. Specifically, some of areas that we will be discussing are:  

  Building trust during change, internally with staff and externally with clients and customers;

  The importance trust plays, both internally and externally, during difficult times;

  The value of being open and honest with staff and customers/clients;

 When open honesty fails, how to create an opportunity from that experience;

  Achieving goals that are seen as achievable and realistic;

  Creating an environment of proactive motivation with staff and customers/clients;

  Build your business so that it responds to emergencies in caring and effective ways;

 Establish true and lasting teamwork with staff and customers/clients. 

We will also be raffling of an autographed copy of Scott Ryser's new book, At Work As In Heaven. It's going to be a classic...and you can have one. 

We are excited to see you on February 23rd at the beautiful offices of Yakabod where we will Educate, Inspire and Connect in helping you grow your business both internally and externally.     

Given the current situation of COVID, we will be playing it safe and requiring that all guests wear a mask. Most fashionable mask wins a prize ;)



  • Jerry Bory

    Jerry Bory

    Your Extended Success

    Founder and Principal

    See Bio


Wednesday, Feb 23
5:30 PM - 8:00 PM (EST)


340 E Patrick St Frederick21701

Brought to you by

  • Jerry Bory

    Jerry Bory

    Your Extended Success

    Principal, YES / Frederick Chapter Director

    View Profile
  • Rick Marin

    Rick Marin

    1-UP IT Consulting


    View Profile
  • David Stroh

    David Stroh

    Remax Plus

    Self-Education Ambassador

    View Profile
  • Dawn Onley

    Communications Wizard

    View Profile
  • Ali Berger

    Creative Content Guru

    View Profile