- Become a Member
- Log in
Albert Einstein clearly explained, “whoever is careless with the trust in small matters cannot be trusted with important matters."
It is extremely hard to quantify exactly how important trust is for your business. For business owners a lack of trust is your biggest expense, in the short and long terms. It may take years for the leader of their company to develop trust with his or her staff, customers/clients, and business partners, but only moments to lose. Without trust, transaction cannot occur, influence destroyed, and leaders can lose team members, clients/customers resulting in loss revenues and growth. The list can go on. Trust and relationship, much more that money, are the currency of business.
In our Fireside Chat, Building and Sustaining Trust in Your Changing Business Environment you will have the unique opportunity to have an interactive discussion with Scott Ryser, Author and CEO of Yakabod and Steve Heine, CEO and President of Woodsboro Bank. They will openly discuss specific examples on how they and their organizations deal with the biggest pushback to trust (which is control), improve trust with staff and clients / customers, and sustain trust by example and honesty.
Some specific discussion areas they will cover are:
The importance trust plays, both internally and externally, during difficult times;
The value of being open and honest with staff and customers/clients;
When open honesty fails, how to create an opportunity from that experience;
Achieving goals that are seen as achievable and realistic;
Creating an environment of proactive motivation with staff and customers/clients;
Build your business so that it responds to emergencies in caring and effective ways;
Establish true and lasting teamwork with staff and customers/clients.
We are excited to see you on May 4 at the beautiful offices of Yakabod where we will Educate, Inspire and Connect in helping you grow your business both internally and externally.
We will also be raffling off an autographed copy of Scott Ryser’s new book At Work As In Heaven. It is going to be a classic.
Scott Ryser is a technical guy with a head for business and an entrepreneurial spirit. While he’s now focused on Yakabod corporate strategy, culture and operations, his background includes designing, building and managing technology initiatives ranging from small pilot projects to enterprise overhauls. A "startup guy" at heart, with a passion to see his community prosper, Scott is also active in the Frederick tech and business community through various board roles, including TechFrederick, FITCI, and others. He holds an MSEE from The Johns Hopkins University and a BSEE from The University of Akron. When he’s not in Frederick, he’s probably out on some backcountry adventure, training for one, or plotting the feast he’ll have when he gets back.
Steve joined Woodsboro Bank in 2017 as President & CEO. Established in 1899, Woodsboro Bank is Frederick County’s oldest independent community bank. Steve’s 40 years in banking include numerous executive roles with regional and community banks in New York, Ohio, and Maryland. His roles often focus on building or repairing business units and building culture. Steve is service oriented in his life serving today on numerous boards including as President of the Rotary Club of Carroll Creek, Trustee for Alfred University, Board member for Frederick County Chamber of Commerce, Corporator at St. Katherine Drexel Catholic Church, and past Board Chair for the YMCA of Frederick. Steve and his wife, Carole, are avid hikers, cyclists, and travelers. Steve holds a bachelor’s degree from Alfred University and an MBA from the University of Albany. Steve and Carole are the parents of four grown children, have two grandchildren, and live in Ijamsville.
Your Extended Success
Founder and Principal
Jerry, has worked closely with Bechtel worldwide, House of Seagram, Abbot Labs, Amgen, NASA, and Motorola. Currently he is working with small business in the Frederick area as well as serving as Director of Frederick Startup Grind.