Building and Sustaining Trust in Your Changing Work Environment

About this event


Albert Einstein clearly explained, “whoever is careless with the trust in small matters cannot be trusted with important matters."

It is extremely hard to quantify exactly how important trust is for your business. For business owners a lack of trust is your biggest expense, in the short and long terms. It may take years for the leader of their company to develop trust with his or her staff, customers/clients, and business partners, but only moments to lose. Without trust, transaction cannot occur, influence destroyed, and leaders can lose team members, clients/customers resulting in loss revenues and growth. The list can go on. Trust and relationship, much more that money, are the currency of business.

In our Fireside Chat, Building and Sustaining Trust in Your Changing Business Environment you will have the unique opportunity to have an interactive discussion with Scott Ryser, Author and CEO of Yakabod and Steve Heine, CEO and President of Woodsboro Bank. They will openly discuss specific examples on how they and their organizations deal with the biggest pushback to trust (which is control), improve trust with staff and clients / customers, and sustain trust by example and honesty.

Some specific discussion areas they will cover are:

  The importance trust plays, both internally and externally, during difficult times;

  The value of being open and honest with staff and customers/clients;

 When open honesty fails, how to create an opportunity from that experience;

  Achieving goals that are seen as achievable and realistic;

  Creating an environment of proactive motivation with staff and customers/clients;

  Build your business so that it responds to emergencies in caring and effective ways;

 Establish true and lasting teamwork with staff and customers/clients. 

We are excited to see you on May 4 at the beautiful offices of Yakabod where we will Educate, Inspire and Connect in helping you grow your business both internally and externally.

We will also be raffling off an autographed copy of Scott Ryser’s new book At Work As In Heaven. It is going to be a classic.   



  • Jerry Bory

    Jerry Bory

    Your Extended Success

    Founder and Principal

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Monday, Aug 1
5:30 PM - 8:00 PM (EDT)


340 E Patrick St Frederick21701

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  • Jerry Bory

    Jerry Bory

    Your Extended Success

    Principal, YES / Frederick Chapter Director

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  • Rick Marin

    Rick Marin

    1-UP IT Consulting


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  • David Stroh

    David Stroh

    Remax Plus

    Self-Education Ambassador

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