Pivots are often glorified in startup literature, yet they're deeply feared by founders. Adjusting the way you do business has a material affect on every part of your company: from customers, to team makeup, to product decisions and more. How do you take the drastic step to induce all that chaos? Troy Sultan, the founder and CEO of Resource, has been through this before. We'd love for you to join us as Eric interviews Troy about what led up to a decision to pivot and how it has impacted Resource's business trajectory since.