Allison Pickens is one of the world’s top experts on how to grow recurring revenue. She is a thought leader on the business transformation that accompanies the shift to the cloud, having coached thousands of CEOs and executives at both SaaS startups and Fortune 500 companies. Allison will instruct leaders who want to gain a competitive advantage in the most relevant and important arena today—customer retention. She will offer examples and practical advice on how companies can transform functions, leadership roles, responsibilities, and strategies so that the whole company can work together in total service to the customer. You'll learn: - What type of leader is most efficient in making decisions and growing a company - Why it's important to hire for the stage you're in - How to create accountability across your team - How to recognize your limit as a leader and when it's time to grow your team
