When Talkspace first launched it was a completely different product. After several months of barely any interaction on the platform, the team knew they had failed to build something that would open up access to mental health care for ALL people. After a surprising insight learned from the customer service department, the team completely scrapped the original idea and relaunched Talkspace in a completely new format. That was the ticket to success - since then, Talkspace has served more than 1 million people.
Roni will teach you how to recognize failure, tips to pivoting, learning from your mistakes, and listening to your customers.
Talkspace
Co-founder + Head of Clinical Services
Roni Frank is the co-founder and Head of Clinical Services at Talkspace, the leading telebehavioral healthcare company that makes therapy and psychiatry accessible and affordable to people across the globe.
Roni and her husband Oren Frank co-founded Talkspace in 2012 while she was pursuing her Master’s Degree in Psychoanalysis and Psychotherapy at the New York Graduate School of Psychoa…
Roni Frank is the co-founder and Head of Clinical Services at Talkspace, the leading telebehavioral healthcare company that makes therapy and psychiatry accessible and affordable to people across the globe.
Roni and her husband Oren Frank co-founded Talkspace in 2012 while she was pursuing her Master’s Degree in Psychoanalysis and Psychotherapy at the New York Graduate School of Psychoanalysis. It was therapy that helped Roni and her husband overcome obstacles in their own marriage when they both came to understand the positive impact it had on them as individuals.
This experience inspired Roni to leave her career as a software developer at Amdocs and study psychology. After witnessing the broken nature of the mental health system and overwhelmed by the lack of resources, Roni and Oren defined Talkspace’s vision as, “Therapy for All,” and they are committed to the belief that mental health is a human right. One in five Americans suffer from mental health issues every year, and Talkspace has helped more than 1.5 million people connect with licensed therapists since launch.
Roni has been named one of TIME’s Top 50 Most Influential People in Healthcare and received the NAMI Innovation Award. She earned her Bachelor’s Degree in Computer Science from the Interdisciplinary Center in Herzliya, Israel and currently resides in New Jersey with Oren and their two daughters.
