Before spending more on traffic, test one enquiry from start to finish
hey Delhi founders, a small check worth doing before spending more on ads or a website redesign: submit one test enquiry from your phone and follow it all the way through.
1. Is it clear what happens after you submit, and when to expect a reply?
2. Does the enquiry reach the right person with enough context to respond?
3. Is someone responsible for following up, even when the usual person is away?
4. If an email or WhatsApp notification fails, is the enquiry still saved somewhere you can find it?
5. Can you tell whether it was answered, booked or left waiting?
A “submitted successfully” message only confirms one step. I’d check the handoff too before changing the page or adding another tool.
How are you handling this in your business right now—WhatsApp, email, a sheet or a CRM? Which part is hardest to keep consistent?
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