Robots, Culture & Car Washes - Ron Slone, President, Hoffman Development

Tuesday, July 31, 2018, 9:30 – 11:30 PM UTC

High Tech is maybe not your first thought about the Car Wash Industry, but Ron Slone, President of Hoffman Development knows differently. Staying ahead of the innovation curve & cultivating their people helped Hoffman Car Wash increase their bottom line five-fold, and run the top 4 highest volume Jiffy Lubes. Oh, & there are robots in their car washes...

About this event

The Hoffman family opened the doors to their first self-service car wash in 1965, and have built a company focused on values - treating customers and employees fairly.

When Ron Slone, President, joined Hoffman 20 years ago, he brought best practices gleaned from his global and national corporate experience as a military broker and at Nissan. During his tenure, Hoffman sales have increased four-fold, their bottom line has increased five-fold and operating margins have improved 11 percentage points. 

High Tech is maybe not your first thought about the Car Wash Industry, but Hoffman has designed and installed some of its own car wash components - including an automatic robotic system to conform each wash cycle to the vehicle that comes through the tunnel.

Hoffman operates the top 4 highest volume Jiffy Lubes in the system of 2,000 outlets. It is the most awarded franchisee in the Jiffy Lube system, winning all of their major awards, many more than once. Ron has been recognized by winning all of their individual awards for leadership and contribution to the system.

Hoffman Car Wash and Hoffman Jiffy Lube, while regional in their footprint, act and think like a much larger company. Employing best practices from around the country with regards to social media, the use of technology to grow and manage the business and methods to attract and retain the best people they have an outsized presence in the Capital District.

With 700+ employees in over 30 locations across New York State, Hoffman has evolved from a locally-owned family business into an industry-recognized powerhouse known for innovation, execution, and commitment to its people. 

But the real achievement is the Hoffman culture; incorporating a high degree of accountability, trust, and a consensus leadership style.

Hoffman Development is Hoffman Car Wash & Jiffy Lube and J. D. Byrider 



July 31, 2018

5:30 PM - 7:30 PM


Pioneer Plaza

652 Albany Shaker Road

Albany, 12211


PLEASE NOTE New Start Time!

5:30-6:00 Networking and Nibbles

6:00-7:00 Fireside Chat with Ron and Q&A

7:00-7:30 Networking


- How Hoffman Ramped Their Sales Four-fold and Their Bottom Line Five-fold

- Does it Make Sense to D.I.Y.? - Why Hoffman Makes Their Equipment  

- Determining When it Makes Sense to Diversify

- Developing an Award-Winning Franchise

- Keeping Ahead of the Curve - Innovation and Continuous Quality Improvement

- Building an Eternal Team - Pros and Cons of Minimal Management Turnover

- Robots in the Machine - Yes, Really!


Check out what happened



Tuesday, July 31, 2018
9:30 PM – 11:30 PM UTC


9:30 PMNetworking and Nibbles
10:00 PMFireside Chat with Ron + Q&A with Audience
11:00 PMNetworking