Sep 24, 2019, 6:00 – 8:00 PM (UTC)
Hub Center Ensenada, Av. Rayon 294 Col. Obrera, Ensenada, 22830
Aprende como hacer magia en tu organización entregando un Servicio a Cliente excepcional
¿Por qué el Modelo Disney?
Durante ya más de 6 décadas, miles de visitantes al año deciden pasar sus vacaciones en los Parques Temáticos y Resorts de Disney.
¿Por qué? Sabemos que un servicio excelente no proviene simplemente de una sonrisa amistosa o de una transacción fácil. Es el resultado de comprender realmente las necesidades del cliente y de establecer las pautas y los estándares de servicio al cliente correctos, de modo que podamos superar sus expectativas.
IQ Estrategico
CEO
Tuesday, September 24, 2019
6:00 PM – 8:00 PM (UTC)
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Startup Baja
CEO
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