As part of the second annual SGxGEW Global Innovation Marathon during Global Entrepreneurship Week and Miami AI Month, we’re thrilled to welcome David Karandish, Founder & CEO of Capacity, for an inspiring conversation on how AI is transforming the modern workplace.

With over 25 years in tech spanning AI, SaaS, and online advertising, David has dedicated his career to helping teams do their best work. At Capacity—a leading enterprise AI-native automation platform—he’s redefining how organizations handle support, knowledge sharing, and operations. Capacity’s omnichannel AI platform empowers over 20,000 customers across industries like financial services, healthcare, retail, education, and software, helping them reduce costs, increase efficiency, and enhance team performance.

In this session, David will unpack how automation and AI are reshaping enterprise productivity, what it means to build AI-native organizations, and how companies can bridge the gap between technology and human creativity. He’ll also share lessons from his journey as a serial entrepreneur and community leader working to close the digital divide in St. Louis—demonstrating how innovation and inclusion go hand in hand.

💡 Expected Outcomes for Attendees:

By the end of this session, you will:

• Understand how AI-native platforms are revolutionizing workplace productivity and support systems 🤖
• Learn practical ways to automate repetitive tasks and empower your teams to focus on high-value work ⚙️
• Explore strategies for scaling operations efficiently across multiple business functions 🚀
• Discover leadership insights from David’s experience building and scaling enterprise AI solutions 🌟
• Be inspired by his vision for using technology to bridge social and digital divides 🌐
• Connect with innovators, entrepreneurs, and business leaders shaping the AI-powered future 🤝

About David Karandish
David Karandish is Founder & CEO of Capacity – an enterprise SaaS company headquartered in St. Louis, MO. Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work.

About Global Entrepreneurship Week
Global Entrepreneurship Week is a celebration of innovators who dream big and launch startups that bring ideas to life. GEW reaches millions of people of all ages and backgrounds through local, national and global events and activities. During one week each November, partners around the world hold events and competitions to celebrate and support local entrepreneurs.