Shira Levine

Nearly two decades of Silicon Valley experience in platform strategy and marketplace expertise at high growth companies. Consistent track record of cultivating customer loyalty and online communities, developing go-to-market customer retention strategy, and maximizing supply-side marketplace performance. Solutions-oriented, data-driven, and high energy. Managed and developed large global teams, and passionate about developing people and connecting with customers.

Experience

Silicon Valley veteran, customer engagement and online community executive. Tireless evangelist for how companies partner with customers to discover win-win programs that drive ROI, lock in retention, and reduce costs.

Previous roles include

Digital Marketing Director of Online Community and Social Selling (Sephora), Global Online Community Marketing and Retention Director (Zynga), Senior Manager of Global PowerSeller Program (eBay), Founder of Strategic Online Consulting Company (Fanchismo).

Professional strengths

Building sustaining programs that forge emotional connections between customers and brands that transcend the transactional. Marketing communications strategy, loyalty programs, on- and offline customer activations, scaled customer engagement programs that drive ROI, advocacy programs, social media and customer support strategy.