Startup Folsom, in partnership with Granite City Coworking is hosting this workshop on Servant Leadership. Dick Gourley, Executive Director of Sol Duc Leadership, will conduct an overview on servant leadership and how it can benefit startup founders.
Servant leadership results from behaviors and practices that primarily emphasize the well-being of those being served. It is a philosophy and practice that benefits the health of an organization and the customers it serves, by focusing on serving their highest priority needs to ensure their continued development to achieve maximum performance. In the case of customers, it ensures their needs have been accurately defined and that the customer-service model focuses on filling those needs and meeting the commitment of the brand promise.