Using a CRM is one of the best ways to manage your customer, leading to a 21% improvement in customer retention. The workshop will help you learn and gain more insights about the following topics: • Making the shift from spreadsheets and legacy tools. • Enhancing customer-facing processes with effective pipeline management. • How to centralize all customer operations on a single platform. • A quick overview of Bigin by Zoho CRM, helping you understand the product in detail.
• Customer relationships in 2024
Zoho Corporation
Product Marketing Manager
Silicon Valley
Chapter Director
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