How Customer Relationships Can Improve Your Business Brand

Managing a small business can be daunting, especially if there is lack of knowledge and strategies in keeping customers interested and happy. This is a problem for me. After I started my own online business, I realized that it’s not only a numbers game but also a day-to-day competition for brands.

The Pyramids Aren’t As Tall As You Think

The moral of this story is that you can reach just about anyone online.

How Successful Entrepreneurs Win Their Customers

Ask any entrepreneur about the biggest challenge he has ever faced and you’ll get a prompt reply – winning and keeping customers. According to the Pareto Rule, “80 percent of your sales come from 20 percent of your clients.” In order to win those "lucky and profitable customers," you need to have a strategy in place.

4 Ways To Have Stellar Customer Service

Less than a decade ago, customer service was considered a mere support function of a company. Back then, businesses got by with small customer support teams that could pass flustered customers from one extension to another. Or so it seemed to the rest of us.