Sadia Khurram (Chief Customer Experience Officer @ Jazz)

Jun 28, 2019, 11:00 AM – 1:00 PM

Sadia is the Chief Customer Experience Officer @ Jazz. She is a Sloan Fellow from MIT Sloan School of Management. She was previously the General Manager Lahore for Careem; Director Customer Care & Customer Experience Management for Jazz, after earlier roles with the company including Director CEM & Advisor to the CEO and Director Marketing – Brands & Media.

In-person event

About this event

I have recently completed the Sloan Fellows program, a one year mid-career MBA in Innovation and Global Leadership at MIT Sloan School of Management. I was previously working as Director Customer Care & Customer Experience Management with Mobilink in Pakistan, after earlier roles with the company including Director CEM & Advisor to the CEO and Director Marketing – Brands & Media.

At MIT, I have spent my time to refine my vision with respect to how technology is transforming the world and its implications for businesses, to brush up my leadership skills and grow my network of friends, professional connections, and influencers. In line with my interest, most of my electives have been focused around Digital Marketing, Analytics, Entrepreneurship, Enterprise Transformation in Digital Age, Product and Service Design in the Internet Age, Global Business of AI & Robotics, and Internet of Things.

In order to leverage my focus on innovation, customer centricity and analytics to drive business success in the digital economy, I have joined Careem, an on demand mobility solution provider, as GM Lahore, Pakistan.

Check out what happened

Speaker

  • Sadia Khurram

    Jazz

    Chief Customer Experience Officer

Agenda

11:00 AMRegistration
11:30 AM Fireside Chat
12:15 PMQ & A
12:30 PMNetworking & Hi-Tea

Host

  • Arzish Azam

    Startup Grind / Ejad Labs

    Director / CEO

Organizers

  • Arzish Azam

    Ejad Labs

    Country Manager, Pakistan

  • Mehroz Azam

    Ejad Labs

    Co-Director

Partners

National Incubation Center logo

National Incubation Center

Teamup logo

Teamup

Virgin Teez logo

Virgin Teez

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