Customer Experience Strategies for Retail and E-Commerce

Jul 29, 2021, 9:00 – 10:30 AM

Join us in the Customer Experience Strategies for Retail and E-Commerce webinar with Milozevic A. Alkantara W, the Vice President Voice of Customer, Customer Experience and Engagement at Lazada Indonesia to learn about best practices, real examples and tips to improve your customer experience in Retail and E-Commerce industry!

Virtual event
Workshop

About this event

Research shows that 86% of customers are more loyal, 3.5x more likely to repeat a purchase and 5x more likely to recommend a business when they get a delightful Customer Experience.

Your Customer Experience Strategy can make or break your business.

Join us in the Customer Experience Strategies for Retail and E-Commerce webinar with Milozevic A. Alkantara W, the Vice President Voice of Customer, Customer Experience and Engagement at Lazada Indonesia to learn about best practices, real examples and tips to improve your customer experience in Retail and E-Commerce industry!

Get a chance to win Airpods Gen 2 if you attend the Customer Experience Series.

Register here today!

Check out what happened

Speaker

  • Milozevic Aero Alkantara Widiarta

    Lazada

    Vice President Voice of Customer, Customer Experience and Engagement

When

When

Thursday, July 29, 2021
9:00 AM – 10:30 AM UTC

Agenda

Introduction
Webinar Starts
Interactive Discussion
Q&A
End

Organizers

  • Jessica Casey Jaya

    Apiary Coworking Space

    Director

  • Eunice Budiharjo

    Startup Grind Jakarta

    Co-Director

  • Frans Yuwono

    Asia Commerce Network

    Jakarta Mentor

Partner

Twilio logo

Twilio

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