Research shows that 86% of customers are more loyal, 3.5x more likely to repeat a purchase and 5x more likely to recommend a business when they get a delightful Customer Experience.
Your Customer Experience Strategy can make or break your business.
Join us in the Customer Experience Strategies for Retail and E-Commerce webinar with Milozevic A. Alkantara W, the Vice President Voice of Customer, Customer Experience and Engagement at Lazada Indonesia to learn about best practices, real examples and tips to improve your customer experience in Retail and E-Commerce industry!
Get a chance to win Airpods Gen 2 if you attend the Customer Experience Series.
Register here today!
Lazada
Vice President Voice of Customer, Customer Experience and Engagement
Aero is Marketing and Customer Experience (CX) professional with 10 years experience from Media Advertising, Retail and e-commerce industry.Aero started his career in media agency as media planner and investment who had big exposure in managing brand across categories with different strategy: FMCG, insurance, automotive, fragrance, and banking before moving to client side as Head of Front End Mar…
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