We use cookies to ensure that we give you the best experience on our website. By continuing your visit on the website, you consent to the use of the cookies. If you want to find out more about the cookies we use, you can access our Privacy Policy.
OK

The Ultimate Guide to Customer Experience for Startup Growth

Jul 15, 2021, 9:00 – 10:30 AM

Jakarta

Join this first Customer Experience talkshow with experts from Gojek, Twilio, Farmacare and TADA to learn tips and real examples of customer experience strategies to boost your startup growth!

Virtual event
Workshop

About this event

Research shows that 86% of customers are more loyal, 3.5x more likely to repeat a purchase and 5x more likely to recommend a business when they get a delightful Customer Experience. 

Your Customer Experience Strategy can make or break your business! 

Join us in The Ultimate Guide to Customer Experience for Startup Growth webinar with 4 panelists to learn about best practices, real examples and tips to improve your customer experience in order to boost your startup growth!


Panelists:

1. Ferdi Anggriawan - Head of Digital Marketing, Growth & Intelligence - Merchant at Gojek

2. Fri Rasyidi - Co-Founder, Chief, Product and Development Officer of Farmacare.id

3. Irwing Antonio, Mid-Market Account Executive of Twilio

4. Mardiansyah Putra, Head of Business Growth at TADA


Get a chance to win Airpods Gen 2 if you attend the Customer Experience Series.

Register your seat today!


(Note: Due to unforeseeable circumstances, our previous speaker Oshin Hernis is unable to attend the event)

Check out what happened

Speakers

  • Mardiansyah Putra

    TADA

    Head of Growth

  • Fri Rasyidi

    Farmacare.id

    CoFounder

  • Ferdi Anggriawan

    Gojek

    Head of Digital Marketing, Growth, & Intelligence - Merchant at Gojek

  • Irwing Antonio

    Twilio Inc.

    Mid-Market Account Executive

Startups

When

When

Thursday, July 15, 2021
9:00 AM – 10:30 AM UTC

Agenda

Introduction
Webinar Starts
Interactive Discussion
Q&A
End

Organizers

  • Jessica Casey Jaya

    Apiary Coworking Space

    Director

  • Eunice Budiharjo

    Startup Grind Jakarta

    Co-Director

  • Frans Yuwono

    Asia Commerce Network

    Jakarta Mentor

Partner

Twilio logo

Twilio

About Startup Grind

This is Startup Grind. We are the world’s largest startup community.

Our Mission

To give startups everywhere the education and opportunities they need to build, grow, and scale their companies.

Our Values

We believe in making friends, not contacts. We believe in giving first, not taking. We believe in helping others before helping yourself.

Tools & Discounts for Startups

Take advantage of resources and offers provided by organizations we know and love, designed to help you navigate the startup journey.

Browse discounts

Global Conference

Our annual flagship event in Silicon Valley brings together thousands of startup teams, investors and organizations from all over the world.

Learn more

Join the Startup Membership

This membership gives you free access to networking, events, mentorship, office hours, and other exclusive opportunities curated by Startup Grind HQ.

Apply now