The Ultimate Guide to Customer Experience for Startup Growth

Thursday, July 15, 2021, 9:00 – 10:30 AM UTC

Join this first Customer Experience talkshow with experts from Gojek, Twilio, Farmacare and TADA to learn tips and real examples of customer experience strategies to boost your startup growth!

About this event

Research shows that 86% of customers are more loyal, 3.5x more likely to repeat a purchase and 5x more likely to recommend a business when they get a delightful Customer Experience. 

Your Customer Experience Strategy can make or break your business! 

Join us in The Ultimate Guide to Customer Experience for Startup Growth webinar with 4 panelists to learn about best practices, real examples and tips to improve your customer experience in order to boost your startup growth!


1. Ferdi Anggriawan - Head of Digital Marketing, Growth & Intelligence - Merchant at Gojek

2. Fri Rasyidi - Co-Founder, Chief, Product and Development Officer of

3. Irwing Antonio, Mid-Market Account Executive of Twilio

4. Mardiansyah Putra, Head of Business Growth at TADA

Get a chance to win Airpods Gen 2 if you attend the Customer Experience Series.

Register your seat today!

(Note: Due to unforeseeable circumstances, our previous speaker Oshin Hernis is unable to attend the event)

Check out what happened



Thursday, July 15, 2021
9:00 AM – 10:30 AM UTC


9:00 AMIntroduction
9:05 AMWebinar Starts
9:35 AMInteractive Discussion
10:00 AMQ&A
10:30 AMEnd