The Ultimate Guide to Customer Experience for Startup Growth

Jul 15, 2021, 9:00 – 10:30 AM

Join this first Customer Experience talkshow with experts from Gojek, Twilio, Farmacare and TADA to learn tips and real examples of customer experience strategies to boost your startup growth!

Virtual event

About this event

Research shows that 86% of customers are more loyal, 3.5x more likely to repeat a purchase and 5x more likely to recommend a business when they get a delightful Customer Experience. 

Your Customer Experience Strategy can make or break your business! 

Join us in The Ultimate Guide to Customer Experience for Startup Growth webinar with 4 panelists to learn about best practices, real examples and tips to improve your customer experience in order to boost your startup growth!


1. Ferdi Anggriawan - Head of Digital Marketing, Growth & Intelligence - Merchant at Gojek

2. Fri Rasyidi - Co-Founder, Chief, Product and Development Officer of

3. Irwing Antonio, Mid-Market Account Executive of Twilio

4. Mardiansyah Putra, Head of Business Growth at TADA

Get a chance to win Airpods Gen 2 if you attend the Customer Experience Series.

Register your seat today!

(Note: Due to unforeseeable circumstances, our previous speaker Oshin Hernis is unable to attend the event)

Check out what happened


  • Mardiansyah Putra


    Head of Growth

  • Fri Rasyidi


  • Ferdi Anggriawan


    Head of Digital Marketing, Growth, & Intelligence - Merchant at Gojek

  • Irwing Antonio

    Twilio Inc.

    Mid-Market Account Executive




Thursday, July 15, 2021
9:00 AM – 10:30 AM UTC


Webinar Starts
Interactive Discussion


  • Jessica Casey Jaya

    Apiary Coworking Space


  • Eunice Budiharjo

    Startup Grind Jakarta


  • Frans Yuwono

    Asia Commerce Network

    Jakarta Mentor


Twilio logo


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