Mark Secchia is the founder of Sherpa’s Delivery Service. Sherpa’s originally began as an MBA internship project in 1999, when Mark conceived and launched a small company offering call centre and delivery services in Shanghai. Now a company with annual revenues nearing US$30 million, Sherpa’s employs over 400 people throughout Shanghai, Suzhou, and Beijing. Sherpa’s remains a very hands-on endeavour for Mark; he can often still be found working the call centre phones and continues to respond personally to many customer inquiries.
